The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Onsen Experience
“The onsen was a delightful escape, offering a peaceful atmosphere and a refreshing soak that rejuvenated me after a long day.” view full review
Delicious Breakfast Views
“Breakfast on the 10th floor served a delightful Japanese style meal with breathtaking views over the town and sea, making it a truly memorable experience.” view full review
Easy Parking Access
“The parking facilities were conveniently located just behind the hotel, making it very easy to access my car whenever needed.” view full review
Spotless and Comfortable Room
“The room was impeccably clean and comfortable, providing a cozy retreat after a day of exploring.” view full review
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
6.6
Location
7.0
Service
8.0
Dining
5.2
Guest reviews
6.6/10
based on 5 reviews
7.3
7.3/10 based on 431 reviews
Virginia
United States,
May
2024
6.2/10
After a long flight and a straight 2-hour drive from Fukuoka, the hotel's rooms felt dull and old, making the stay hot and stuffy with a hint of sulfur that was slightly annoying. The service, although friendly and with a touch of banter, was limited in amenities like shops and commercial services. The location, while close to the ocean and ferry terminal, was a bit far from Beppu town center, slightly inconveniencing the commute. The dining options provided diversity but were consistently too cold, offering great views over the town towards the sea. The overall facilities were basic and lacked modern amenities.
Rooms
6.0
Rooms felt dull and old after a long journey, making the stay somewhat uncomfortable.
Service
7.0
Staff members were genuinely friendly and could understand English well.
Location
7.0
The hotel's proximity to the ocean and ferry terminal offered a lovely view but was a bit inconvenient for reaching the town center.
Dining
6.0
The dining experience provided diversity but the temperature of the food was consistently too cold.
Facilities
5.0
Basic facilities with limited modern amenities.
Elizabeth
United States,
March
2024
6.4/10
The hotel wasn't the best choice as it was quite far from the station and the breakfast was a letdown despite the lovely ocean views. The cleanliness and friendliness of the staff were highlights, but the sulfur smell in the rooms was a bit off-putting.
Rooms
7.0
The rooms were a bit of a mixed bag - clean and relaxing but smelled a little like sulfur, which was annoying.
Service
8.0
The service was good, and the staff were very welcoming and helpful.
Location
7.0
The hotel is right by the ocean, which is lovely, but it's a 40-minute walk from the station, which is not ideal.
Dining
5.0
The breakfast was the worse we've had in Japan with cold food and limited options, not worth it.
Facilities
6.0
The facilities were a bit old but satisfactory for a short stay.
Leonard
United States,
September
2023
6.8/10
The hotel is conveniently situated close to the ferry terminal, making it easily accessible for travelers. While the rooms might need some updating and were a bit dated, they were generally clean despite a slight sulfur odor. The service was welcoming and helpful, although improvements could be made with battery replacement upon request. The location offers proximity to the ocean and the ferry terminal, with transport options like buses available, though not the most central for certain activities. The dining experience may not have been exceptional, particularly for breakfast options, but overall, the hotel provides a decent level of service and amenities.
Rooms
7.0
The rooms were a bit dated and smelled slightly of sulfur, but they were generally clean.
Service
7.0
The staff was welcoming and helpful, although my request for a new battery was not fulfilled promptly.
Location
8.0
The hotel is conveniently located close to the ferry terminal and offers a peaceful setting by the ocean.
Dining
6.0
The dining options were somewhat lacking, especially for breakfast.
Facilities
6.0
The hotel provides basic facilities, though not outstanding.
Peggy
United States,
September
2023
7.4/10
The hotel may not be ideal in all aspects, but it offers a mix of positive and negative features. The rooms are generally clean and relaxing, but the sulfur smell can be a bit annoying. The service is welcoming and helpful, although the location is a bit far from the town center and other amenities. The dining experience provides some diversity but is somewhat underwhelming. The facilities are well-kept but lack certain elements.
Rooms
8.0
The rooms were very clean and relaxing, despite a slight sulfur smell.
Service
9.0
The staff were very welcoming and helpful, creating a friendly atmosphere.
Location
7.0
The hotel is a bit far from the town center but enjoys a lovely oceanfront setting.
Dining
6.0
The dining options offer some diversity but might not completely satisfy all tastes.
Facilities
7.0
The hotel provides decent facilities but could improve in certain areas.
Kenneth
United States,
June
2023
6.0/10
My stay at this hotel had its ups and downs. The location was not ideal as it was far from the city center but right by the ocean, which was lovely. The room felt a bit dated and not as clean as I would have liked, and the sulfur smell was quite annoying. On the bright side, the staff were really friendly and could speak English well.
Rooms
5.0
The room felt dated and not very clean, with a lingering sulfur smell.
Service
9.0
The staff were really friendly and could communicate well in English.
Location
6.0
The hotel was far from the city center but right by the ocean, which was a nice touch.
Dining
5.0
The dining experience was passable but nothing to write home about. Breakfast was not up to par with our expectations.
Facilities
6.0
The hotel had some basic facilities but nothing outstanding.